There are no words that can be said to comfort a family when a disaster occurs. But choosing the right restoration company can make all the difference. We recently took the testimony of a family that suffered a fire loss. The family survived, but the home was destroyed in minutes.
Listen this their account of that life changing night and the days and weeks to follow. They tell a story of loss and pain, but a story that turned into a blessing and hope. Now they have a new home and best of all, a new beginning. We were there to help and are honored to tell their story.
They were able to save the carpet and the pad which resulted in a considerable savings. I definitely would recommend Ameri Pro Restoration to anyone with a flooding problem.
Ameri Pro made our nightmare bearable. We were amazed at how quickly you had our basement dried out and put back together. We fully appreciate the work you did for us and will definitely recommend your services.
The professional manner and kindness I received during a time that was devastating to me helped ease the pain of any loss that did or may have occurred...even when you have six other homes you were working on at the time.
I wanted to drop you a note regarding your fine services. We have used your company for fire restoration at my rental home in Lake Odessa and as a Real Estate Broker, we have used your company for mold restoration also in Lake Odessa. Your crew were polite, worked with a purpose, and the reaction time was outstanding!
I will continue to use your company for all my Real Estate work as well as my personal homes. Thank you for being of such great service, It's nice to know who you can count on!
Ron Brown from AmeriPro as well as the other AmeriPro workers were extremely efficient in taking care of our mold problem. When we contacted them, they came and cleaned everything up in a timely manner, worked around our classes and availability, and answered any and all questions we had for them. When we discovered we had mold, we all began to experience severe symptoms from the mold, and AmeriPro came and cleaned it up for us, as well as drying up our flooded basement, and when they were done, our symptoms disappeared. These guys are awesome and will take care of everything!
Ameri Pro was by far the most helpful company I have worked with by far. They were not only very professional but they were so friendly to us. As a girl living in my own house, Ameri Pro made me feel so comfortable with their workers being in our house. They kept us informed about every step of this process and did a quick but thorough job. They were genuinely concerned about my health and safety and made sure that I was 100% okay with everything they did. They also checked in with me after this whole process to see how I was doing and if we had any other issues. I would recommend Ameri Pro to anyone who had any kind of flooding or mold problem. They are amazing in every way! Thank you Ameri Pro for making this awful situation a-okay!
Ron, As you suggested, I'm putting my appreciation for your team/company in writing. During last month's snow-melt/rain storm, my sump pump failed. By the time I discovered it (Monday, 12/5) the entire basement was flooded. Ameri-Pro was recommended to me by my agent (Doug Twiss) along with the required 2 other firms. I choose you based on the local phone# as well as his office's endorsement. The service was excellent, but several aspects deserve special mention: * Promptness: within 2 hours of calling your office a truck was in my drive and setting up to remove the water. The young man was very interested in doing the best job he could, we looked for the access closest to the pump-truck and he immediately went to work. * Thoroughness: another fellow joined and they stayed until all the surface water was removed, assisted in getting the sump cleared so I could install the new pump (though the water continued to fill the sump even as he put the hose in). They then set-up 12 fans and an industrial dehumidifier to begin the 'drying out'. * Follow through: your guys came back, as promised, on Tuesday and Wednesday to check the moisture - only on Thursday were they satisfied everything was in good shape. * Professionalism: there was a nice balance of friendliness yet attention to the work. I only saw diligence, never any slackness or wasted time. In conclusion, I would/will highly recommend your firm to anyone requiring restoration service.
I called Ameri Pro after my house was broken into and the basement window was smashed. I needed the window boarded up because Glass Block and More couldn't come until the next day. Ameri Pro came out right away did a GREAT job boarding it up in the pouring rain. After the break-in boarding up the window was the last thing I wanted to deal with. I appreciate that once I called they where right over and boarded it up quickly. I hope no one has to deal with something traumatic like a break in but if they do, Ameri Pro is the perfect company to call on in your time of need!
At The Rathbun Agency we get many requests for water damage and fire damage restoration services, as we insure over 4,000 families in the greater Lansing Michigan area. For the last four years our primary recommendation has been to Ameri Pro. For most businesses, the rank and file employees follow the example set by their leader. Ron Brown, the owner of Ameri Pro, is known for his attention to detail, his organizational skills and his true desire to help people, and this attitude is reflected throughout his organization. We give his name out many times each month, knowing that our customers will be taken care of. In the very rare instance where things don't go as planned, a simple call is made to Ron and he makes things right. From the state of the art equipment to the uniformed employees to the up to date communication with his customers, there are many things to like about Ameri Pro. Keep up the good work!
As a Captain With the Ovid fire Dept, I have used Ameri Pro restoration Several times to help fire victims ... the always go the extra mile to help people in need... I would recommend them to anyone
I have referred friends to Ron at Ameri Pro Restoration because he is honest, reliable, and does the right thing all the time. The service he provides in some cases need a quick response in a time of crisis. Its great to have someone you can rely on to go the extra mile. Ameri Pro Restoration has innovative products which stand out above the crowd from his competitors. If you are purchasing a home and are concerned about mold or any moisture at all then give Ron a call. He has the latest tools to look for issues such as these.
Client Thank You Letters
Take a look at some of the original thank you letters written by happy clients.
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